Who have we helped?

Our clients
Our passion lies in building customer-led businesses. Here are just a few examples of how we did that…
Our clients
We work with a wide variety national and international brands across a range of sectors

avios

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consumer-council-water

fsa-logo

Kodak

LGC

lilys

lloyds-retail

Lloyds

Reed-exhibitions

regus

southern-water

spotlight-logo

telefonica

tes

thomas-cook

vaultex

william-reed

Our thoughts
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Promises, Promises

Branding, marketing & sales are all about the promises you make but customer experience is about the promises you keep. The way a company reflects its culture is in their value proposition. In the past marketing could make a lot of claims some of which really didn’t hold water. But now in a world of […]

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Technology and the customer relationship

At a recent Comotion breakfast briefing in the Shard, Carol Savage looked at various aspects of how technology was changing brand/customer interactions. Carol has over two decades of experience as a Managing Director, CMO and latterly Chief Customer Officer, and was keen to create a discussion about three key questions: How does technology change how […]