Customer experience is widely predicted to overtake product and price as the key battleground for companies by 2020 and will become the main way to differentiate your business and give you a competitive edge. And as we’ve seen in the age of social media, your brand is either broken or built on its customer experience. […]
We live in the age of the customer.
The Internet has given power to the individual by offering transparency, accessibility and a voice that can be heard.
To succeed in this new world, your business needs to truly put the customer at the heart of everything you do. This requires an obsession with your customer, an excellence in how you run your operations and a rigor in managing your finances that together will deliver sustainable growth.
How can we help you on this journey? By arguing with you. By pushing you into uncomfortable places. By making you work in challenging ways. By forcing you to ask difficult questions whilst providing brutally honest answers.
Why? Because we are partners, not suppliers. As partners, we also inspire you, bring magic and fun to your journey and leave you with a new way of working that truly puts the customer at the heart of everything you do.
Come along to the 5th Comotion meet-up Our latest Comotion Meet Up is on Tuesday the 29th of May at the Glassblower Pub just off Piccadilly Circus. It starts at 6pm and we would be delighted if you could join us. REGISTER This is a great opportunity for you, your friends or your teams […]
We are delighted to announce that Comotion Consulting Ltd and Talecco have been acquired by Freeman, the world’s leading brand experience company. Freeman is a global leader recognised for helping clients design, plan, and deliver immersive experiences for their most important audiences. In the four years since its foundation, Comotion has built an enviable reputation […]