Have you ever stopped for a moment, to consider if you’re more Kirk or Spock? I’m guessing probably not… It’s an idea about the battle to become customer-centric which I lovingly refer to as the Kirk Vs Spock analogy and how it’s a battle between the two to find the CX sweet spot. […]
We build customer-led businesses.
Our team of experts will help to drive commercial success and create change by putting the customer at the heart of your business.
From research, strategy, organisational design, digital transformation, customer experience and implementation, we’re here every step of the way.
- Understanding the challenges and setting a strategy for long-term, sustainable growth.
- Aligning operations to help you build world-class customer functions.
- Supporting your transformation to become a customer-led business.
- Finding the people and resources required to make change happen.
- And we’re brave. We’ll stretch and challenge you to show you the art of the possible.
Our recent clients include Lloyds Banking Group, Reed Exhibitions, Southern Water, Kodak, Alaris, Regus, Lily’s Kitchen, Avios, FSA and many more.
We work closely with our sister company, Talecco, who are the only global executive search firm specialising in world-class talent solutions for customer-led organisations.
As of the 1st April 2018 Comotion became part of The Freeman Company. Find out more at www.freeman.com
Comotion, the consultancy who strategically transform businesses to become customer-led, has been shortlisted in the UK Housing Awards 2020 for their transformative work with Hyde Housing. At the prestigious UK Housing Awards Comotion are shortlisted for the Professional Services Provider of the year, recognising Comotion’s work with Hyde Housing to help them to become customer-led. […]
Two simple words that can feel as rude, provocative or even downright dismissive as a question. But, in the world of customer insight research, there’s arguably no better question to ask.