Our financial services client had to replace its core inventory management system and needed help selecting a suitable partner.

We defined an approach and methodology for a selection process based on an evaluation all aspects of partner capabilities that impacted our client’s ability to deliver business value with their new system . We then supported the client with advice, coaching and quality assurance throughout the process, including identifying and addressing gaps in their capabilities.


The client was able to make a series of decisions leading to partner selection confident that the process was robust, auditable and aligned with their needs. We were also able to help them understand and prepare for the challenges of delivery and change.

Article by Rebecca Spiller