BRIEF Infosecurity Europe is one of 500 events organised by Reed Exhibitions worldwide. The Reed Exhibitions business had reached a plateau with a number of its international Trade Shows. Whilst competitors were continuing to grow, the client faced ongoing growth constraints. The business accepted that there was a need to break old habits and asked […]
Who are we?
The report on the recent Comotion breakfast briefing on the impact of technology on brand and customer interactions, and the subsequent questions and issues raised by attendees shows that in a world of rapidly changing technology some things don’t change. In particular the need for a genuinely customer-focused strategy and the challenges facing its adoption […]
A year and a half ago, we made a promise to our customers. Usually, in case our customers are not happy when they arrive in their hotel, they tend to tell us only after their holiday. This makes it quite difficult to help them while they’re on holiday and provide them with the best time […]