There's a new breed of officer emerging in the marketplace. Whether you call them Chief Customer Officer, Customer Director or even Head of Customer, it's a role that spans a wide spectrum.
Who are we?
I never would have believed exercising indoors on a bike could be so much fun. I will explain. I have always had two great interests; general geekery and cycling. When I was two years old, I demanded to be allowed to watch the first moon landing. Growing up, I played with electronics and chemistry sets, […]
Introduction The Comotion Associate network met for their monthly associate breakfast in May. The focus of the meeting was to look at how AI will impact customer experience. The explosion of AI is likely to have a huge impact on how businesses communicate and how they manage their interactions with their customers. There is, of […]