At a recent Comotion Breakfast Briefing, Stephen Ingledew, who until recently was the Managing Director, Customers and Marketing at Standard Life, presented ‘Five key steps in developing a customer driven business’ based on his many years of experience and lessons with established financial services businesses. Most recently this was with Standard Life, where he led the transformation of the marketing and customer functions […]
Who have we helped?
So, now that you’re a Chief Customer Officer, what’s your remit? Well, that depends on your organisation, although there are three scenarios that we are seeing more and more of: 1) You’re a Board member and budget holder: In these situations, you have the opportunity to make a significant change in the way that the customer […]
We are delighted to announce that our second Comotion meet up of the year will occur on Tuesday the 27th of February at the Glassblower in Soho. We would be very pleased if you could join us for what will be a fantastic night of networking and merriment. Gemma Harrison, from HSBC, and Manuela Pifani, a seasoned speaker […]