Paul Allen Of Comotion On Building Customer-Led Businesses This is a quote from Paul Allen of the London-based consulting agency Comotion when asked about what they do and why Comotion exists. The name Comotion cames from putting the words “commerce” and “emotion” together – a useful simile of what Comotion does and a good representation […]
Who have we helped?
Introduction The Comotion Associate network met for their monthly associate breakfast in May. The focus of the meeting was to look at how AI will impact customer experience. The explosion of AI is likely to have a huge impact on how businesses communicate and how they manage their interactions with their customers. There is, of […]
Ryanair has really felt the pain. After years of growth, the feedback from its client base was that customers could just not take any more.